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How to debug JTAG "Error Connecting to Target" when the system is known good

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I am using an XDS510 USB plus with CCS 5.3 and a DA830 (like L137).  I have several different systems using this processor and I usually have no problem connecting to JTAG.  I'm familiar with the gel files, but not expert.

We received a new batch of boards and I'm seeing this error when I try to connect:

IcePick_C_0: Error connecting to the target: Error 0x80000244/-2131 Fatal Error during: Register, Initialization, OCS, Cannot access register at 0x00000030

I can plug the emulator into another board and the same setup works.  So it appears to be something about this board.  Another engineer has an XDS560 and he seems to have better luck, but we are not in the same location so we're not testing the exact same board.

Can you give me any guidance about what this error might imply is wrong?  I have checked power to the processor and I can see a clock at oscin.


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